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Change User ID

The Change User ID page is used to change your Online Access user ID. This user ID is used to access your note information and can be changed at any time.

You can access the Change User ID page by clicking the Change User ID link on the Investor Service Index page.
  1. Click Investor Service tab.

    Result: The Investor Service Index page is displayed.

  2. Click Change User ID.

    The Change User ID page is displayed.

  3. Enter a new user ID.
    Note: Your user ID is case sensitive, must include at least 2 alpha and 2 numeric characters, and be between 8 and 32 characters in length. It cannot begin or end with a space and cannot include a single quotation mark, a pipe, a backslash, a greater-than symbol, or a less-than symbol.
  4. Enter the new user ID again in the Confirm New User ID field.
  5. Click Submit.

    Result: The Change User ID Confirmation page is displayed.