Change Password
The Change Password page is used to change your Online Access password. This password is used to access your note information online. It can be changed at any time but only once per day.
You can access the Change Password page by clicking the Change
Password link on the Investor Service Index page.
- Click Investor Service
tab.
Result: The Investor Service Index page is displayed.
- Click Change Password.
Result: The Change Password page is displayed.
- If required, enter your current password.
- Enter your current password.
- Enter a new password.
Note: Your password is case sensitive, must include at least 1 alpha and 1 numeric character, and be between 8 and 32 characters in length. It must be different from your user ID. It cannot begin or end with a space and cannot include repeating characters, a single quotation mark, a double quotation mark, a comma, a greater-than symbol, or a less-than symbol.
- Enter the new password again in the Re-enter New Password field.
- Click Submit.
Result: The Change Password Confirmation page is displayed.
We will send an online access message and an e-mail confirming this change.
Parent topic: Security