Stop a Check
The Stop a Check page is used to request that we stop payment on one or more checks. This is typically used when checks are either lost or stolen. Standard stop payment fees apply to this request. Payments made using online bill payment cannot be stopped using this page.
You can access the Stop a Check page by clicking Stop a Check on the
Investor Service Index page.
Note: We are not liable for items that are cashed or paid within 24
hours of this request.
- Click the Investor Service
tab.
Result: The Investor Service index page is displayed.
- Click the Stop a Check
link.
Result: The Stop a Check page is displayed.
- Select the note from which the original check was written.
- Enter the reason for the stop check request.
- Enter the name of the payee and the check number. You can also choose to enter the check date or amount.
- Click Continue.
Note: If changes are needed, click Edit.
Result: The Stop a Check Preview page is displayed.
- Click Submit Request.
Result: The Stop a Check Confirmation page is displayed.
Parent topic: Checks