Reply to an Online Access Message
The Reply to Message page is used to respond to a message we sent you.
You can access the Reply to Message page by clicking Reply on the
Message Detail page.
- Click the Investor Service
tab.
Result: The Investor Service Index page is displayed.
- Click the View Messages
link.
Result: The View Messages page is displayed.
- Click the subject line of
the message to which you want to reply.
Result: The Message Detail page is displayed.
- Read the message.
- Click Reply.
Note: To send us a new message, click Contact Us from the Investor Service Index page.
Result: The Reply to Message page is displayed.
- If the message is about a specific note, select the Note.
- Enter the Message.
- Click Send Message.
Result: Your reply is sent and the View Messages page is displayed.
Parent topic: Messages