FAQs on Notifications

These are some of the general notifications you will receive as our investor which you may opt to turn on or off. From time to time, you may also receive other notifications about your note; such as, notifications about a specific payment and future payment reminders, if applicable.

Yes, you can select all of the alerts you can receive using this website on the Alert Preferences page. Additionally, if you want to manage a specific alert for an individual payee, you can go the Payee Details page for that payee.

A notification is automatically sent to your attention as soon as a bill posts to your note.

For a paper check, you will receive a payment confirmation notification when your check is cut and mailed. For an electronic payment, you will receive a payment confirmation notification when the electronic payment is initiated.

One of our primary goals is to help you eliminate past due bills and expensive late fees. We will send you a notification if a bill is due in 10 days, (you can change the default number) and we have not received any payment instructions from you. If you do not want to make a payment on this bill, simply click the File this bill link and your bill will be stored for future reference.

E-mail addresses are stored in lowercase even if they are entered in uppercase or mixed-case. For example, we would store ChrisInvestor@anywhere.com as chrisinvestor@anywhere.com.

Just click the appropriate category link and a list of the available notifcation for that section appears.

Yes.

These notifications are meant to notify you of any activity in your bill pay note. For security purposes, you are unable to turn them off.