FAQs on Enrollment in Ford Interest Advantage Online
I have already enrolled in Ford Interest Advantage Online but can't locate my user ID or password. Should I enroll again?
What kind of transactions can I perform using Ford Interest Advantage Online?
What security features do you use?
Which operating systems and Internet browsers can I use to access Ford Interest Advantage Online?
What if my browser is not supported?
What information do I need to enroll in Ford Interest Advantage Online?
You will be asked for personal information and note information. You may also need a previous statement balance to enroll.
I have already enrolled in Ford Interest Advantage Online but can't locate my user ID or password. Should I enroll again?
No, you only need to enroll once. To get started with Ford Interest Advantage Online, please contact the Support Center.
What kind of transactions can I perform using Ford Interest Advantage Online?
With Ford Interest Advantage Online, you can review note history and current transactions, transfer funds between notes and accounts at other financial institutions, place stop payments, order checks, send investor service requests via e-mail, and much more.
What security features do you use?
Our service is highly secure, designed to fully safeguard the privacy and security of your financial information. Unlike normal Internet communication, all information sent to and from our processing center is encrypted and sent through a secure communications channel. Messages cannot be redirected, read, or tampered with. We also take advantage of the maximum level of security supported by your browser, including 128-bit RC4 encryption.
Which operating systems and Internet browsers can I use to access Ford Interest Advantage Online?
We regularly monitor and test browsers and operating systems to ensure the highest standards. We support the most commonly used browser and operating system combinations including:
| Operating System | Microsoft Internet Explorer® | Apple Safari® | Mozilla Firefox® | Google Chrome™ |
|---|---|---|---|---|
| Windows® XP SP3 | 7.0, 8.0 | 4.0, 5.0 | 15.0, 16.0 | 3.0 and higher |
| Windows Vista® | 8.0, 9.0 | 4.0, 5.0 | 15.0, 16.0 | 3.0 and higher |
| Windows 7 | 8.0, 9.0 | N/A | 15.0, 16.0 | 3.0 and higher |
| Windows 8 | 10.0 | N/A | N/A | N/A |
| Mac OS® X 10.6 (Snow Leopard™) | N/A | 4.0, 5.0 | 15.0, 16.0 | N/A |
| Mac OS X 10.7 (Lion™) | N/A | 4.0, 5.0 | 15.0, 16.0 | N/A |
| Mac OS X 10.8 (Mountain Lion™) | N/A | 6.01 | N/A | N/A |
| iPad® | N/A | 6.01 | N/A | N/A |
What if my browser is not supported?
If you're using a browser that is no longer compatible with Ford Interest Advantage Online, you can often download a newer version of your browser at the Web site for the company that created the browser.
After you have completed the download and installation of a supported browser, return to the login page and log in.